PHOENIX, AZ - The American Genius: Having a product that is in demand is vital, but maintaining quality help is the very bedrock of successful companies. A business, even the most reputable one, cannot make an impact without respectable, pleasant and reliable employees.
Regulars get used to seeing helpful, friendly faces and before you know it, instead of merely stopping by a coffee shop to grab your favorite cup of joe, a connection is made. Patrons become invested in the success of the company because they’re invested in the relationships they’ve fostered with the staff.
And so the cycle begins.
This is the type of emotional correlation that breeds success, but these connections can only occur when employees are valued and supplied the proper modifications at work. With that being said, shame on you, Starbucks.
Obviously, most of the adult world couldn’t function without their java, but that doesn’t give companies like Starbucks a pass on providing disabled employees proper accommodations.
Laura Roberts, a Starbucks employee for seven years, has filed a lawsuit against Starbucks. She claims that the store fired her in retaliation after she repeatedly asked for American Sign Language (ASL) accommodates.
Roberts, who has been Deaf since infancy, requested interpreters during staff and training meetings on various occasions.
She can read, and during her employment relied on a printed schedule for her hours. She also utilized her ability to lip-read in order to serve customers.
After a managerial transition, she was denied a printed schedule, and required to read her schedule from a posted list. Thus, limiting her ability to understand the hours she was required to work... Read More: http://theamericangenius.com/business-news/starbucks-sued-for-allegedly-discriminating-against-deaf-staff/
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